1 hour ticket response
Our team of customer service technicians is dedicated to giving prompt answers to all your inquiries. We’ll examine your tech support ticket the moment it’s been received and will reply back to you with a solution to the problem within less than 60 minutes after the helpdesk ticket submission. In reality, our average helpdesk ticket response time is twenty minutes.
A Top–Class Tech Support Service
Each member of our support staff has many years of experience in the Linux web hosting packages niche and the vast majority of them have worked for us for at least 5 years. They are all eager to reply to all your queries in the most professional way possible.
An Easy–to–Navigate Help Center
In the Site Control Panel you will find an intuitive Help Center section where you can find quick hints on how to use our hosting services. You can find the answers to your questions in the F.A.Q. library, find more hints in the web hosting account administration articles or watch our how–to video tutorials.