Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying great quality support in good time is our high priority, so we backup each Linux web hosting packages plan with a 1–hour ticket resolution warranty. Once you share a ticket or post an email, our customer help and support crew will try all they could do to deliver the most adequate solution to your case and to offer advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a crew of professional specialists who will be ready to answer your request asap. You’re able to get in touch with the technical support crew by starting a help support ticket from your Site Control Panel or by sending us an email. On business days, you can also contact us on the telephone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working within the Control Panel, you’ll be able to always select the Help button and locate your query in the group of articles that will came up. We have also turned a number of the articles and reviews into instructional videos. The listing of video lessons will show up if you select the Videos press button located in each section.