Website Migration
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Q: What precisely does website migration imply and what does it include?
A: When your current hosting provider can no longer satisfy the demands of your site, or when you experience constant downtime, or if you have to wait for hours for the tech support staff to reply back to you, it may be a good idea to swap your web hosting provider, i.e. to move all the files for your websites as well as your databases from your present provider to your future provider. At Cerberus Technologies Inc., we realize that this can often be hard & time–consuming. This is why we’ll perform all that for you for free!Our professional technical team representatives will migrate your site content from your present web hosting provider to us. Our technicians have got extensive experience migrating websites and can take care of anything – from a traditional WordPress–based weblog or Joomla™–based website, to a highly elaborate, custom–made web application.
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Q: Web site migration seems like lots of work. Just how long is it going to take?
A: While we cannot give you an exact time window, because there are many factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our very best to migrate your web site within 48h, and in some cases – within 24h (if the website content is not large).
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Q: What info will I need to give to your Website Migration Department?
A: Yeah. We’ll need the name of the web site that you would like us to move. We will also require a way to access your old hosting account so that we can get the content pertaining to your site.
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Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
A: In order for us to start the transfer of your hosting account, you must already have an account with us. Opening an account with us requires that you to disclose the very same details you have provided to your previous web host. We’ve also got an extremely rigorous Privacy Policy, which describes how sensitive information is dealt with.
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Q: Will there be any downtime for my website?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the transfer is over, we’ll ensure that everything is working properly and that the integrity of your web content is not compromised prior to notifying you that the migration is finished. After that, we’ll explain to you how to transfer the domain over to your web hosting account with us and how to modify your DNS settings.
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Q: Will my present web hosting provider have to do anything?
A: Nah. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website transfer either.
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Q: Does it matter what platform my current provider is using?
A: Yup. We support all traditional Linux–driven hosting platforms. We don’t support Windows–driven hosting platforms, because we do not offer Windows web hosting services ourselves.We also don’t support proprietary website building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.